Return Policy

We want you to love your purchase and understand that sometimes you need to make a return.

BIA thongs and boy-shorts are eligible for exchange or store credit. All other products are eligible for full refund within 14 days of receiving your order. 

To be Eligible for Return:

  • Items must be in the original packaging, tagged, unworn, unwashed, and in original condition.
  • Items must be free from stains, scents, or alterations.
  • Final sale items and gift cards cannot be returned.

How to Return:

  1. Submit Return Request: Email us at biaworkoutundies@gmail.com with your order number and reason for return.
  2. Wait for Approval: We will respond within 3 business days with confirmation & instructions. 
  3. Ship Back: Return the item to the provided address (customers are responsible for return shipping costs unless the item was incorrect or defective.)
  4. Receive your Refund/Exchange: One we receive your return, we will issue a refund to your original payment method.