Return Policy
Return Policy:
Our thongs are final sale due to sanitary reasons.
We want you to love your purchase and we understand that sometimes you need to make a return.
We accept returns within 14 days of receiving your order. To be eligible for a return:
- Items must be unworn, unwashed, and in original condition (including tags and packaging).
- Items must be free from stains, scents, or alterations.
- Final sale items and gift cards cannot be returned.
How to Return:
- Submit Return Request: Email us at castille.barry@gmail.com with your order number and reason for return.
- Wait for Approval: We will respond within 3 business days with confirmation & instructions.
- Ship Back: Return the item to the provided address (customers are responsible for return shipping costs unless the item was incorrect or defective.
- Receive your Refund/Exchange: One we receive your return, we will issue a refund to your original payment method.